Club Unity Insights

We spend a lot of time speaking with our customers – Golf Professionals and Club Managers – to gain an understanding of the problems they face.

From time to time, we publish helpful articles with opportunities and solutions. You might even be able to put these concepts in play at your own club.

Please consider sharing this content with your peers if you find it valuable.

CASE STUDY: Time-Saving Integration with Golf Genius

By Roger Kingkade

Club Unity + Golf Genius
Time Saving Integrations

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How Golf Pros Can Use Tee Sheet Automation

By Roger Kingkade

“Automation frees up human beings to do higher-value work.”
– Andy Stern.

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REPORT: How Members Want to be Helped

By Roger Kingkade

Providing customer support (helping members) over the phone is good. Having a tee sheet that doesn’t require help is even better.

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How To Improve Customer Service by Not Answering the Phone

By Roger Kingkade

We talk a lot about decreasing phone calls to the pro shop. Golf pros that use our tee sheet tell us when a shop assistant is on the phone, they’re not assisting people in the shop.

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Increase Member Satisfaction Instantly with a Software Upgrade

By Roger Kingkade

“Everybody likes an upgrade!”

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Top Frustrations We’ve Heard from Golf Pros

By Roger Kingkade

“Nothing feels worse than being on the phone with a member while another member is standing in the pro shop not getting service.”

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